Considering the high cost of turnover, it is always important for employers to retain quality employees. These tips can help you keep those star performers with your company.
- Set employees up for success. Employees should have understandable job descriptions and duties and know what is expected of them from day to day. Give employees the tools, training, and time necessary to do their jobs well. Do not over or under work employees.
- Supervise wisely. Employees often leave supervisors and managers; not jobs. A supervisor should regularly give feedback to employees on performance, earning potential, expectations, and success. Many employees feel that senior management never notice them. Employees should communicate with their immediate supervisors, but also with senior supervisors regarding their skills, knowledge, and talents. Create an environment in which employees can feel free to critique current methods and collaborate with supervisors for solutions.
- Appreciate and reward. Never threaten an employee's pay, position, or job security. Make sure employees feel appreciated for their work. This can be done through pay raises, bonuses, or celebrations, but even more important is the everyday recognition that comes through simply saying "thank you" or sending an email to senior management detailing an employee's great work. Keep in mind that each employee is different and what works for one may not necessarily work for another.
For more ideas on employee retention, contact Nextep's HR Department at firstname.lastname@example.org or 888-811-5150.