Occasionally, Nextep's HR Department will receive a call from a manager who is exasperated by a problem employee and eager to terminate his or her employment right away. Instead of making quick decisions, Nextep recommends that you take three steps in handling the situation correctly: Stop, Talk, and Control the Situation.

Stop

Employment decisions should be put on hold while in the midst of an emotionally charged situation. Terminating employment is a big decision and should be made after calm and objective consideration.

Talk

Talking to a knowledgeable third party helps employers think through the situation and form a solid plan of action. Nextep's HR Department collaborates with our clients to identify issues that could lead to legal problems, including situations in which the employee's protected status may be a factor.

Control the Situation

Whether the employer ultimately decides to terminate or not, ensure that the situation is under control and resolved. Documentation of the incident or performance deficiency should be created and reviewed with the employee so it can be addressed appropriately. If termination does not occur, the employee's supervisor should identify areas where improvement is needed and inform the employee that further disciplinary action may occur if the behavior or performance deficiency is not corrected.

There are, of course, situations in which immediate termination is warranted, such as when the employee poses a threat to others. If faced with a termination at your company, please cont act Nextep's HR Department for advisement.

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