In handling unemployment claims, Nextep's HR Department will sometimes see ways that a company loss could have been avoided. These tips will help give your company a stronger defense when dealing with claims for unemployment compensation from former employees.

1. Document, document, document.
   If it's not in writing and signed by the employee, it is difficult to introduce it as evidence in an unemployment hearing. All performance improvement plans, disciplinary notes, and other important information should be clearly communicated and well documented leading up to the termination.
2. Give the employee clear direction.
   The state looks at whether you give the employee chances to succeed, including thorough training and clear direction on performance issues.
3. Get signed acknowledgement.
   Simply documenting an employee's poor performance without clear communication and signed acknowledgement is not enough. Disciplinary notices, receipt of employee handbooks, and special trainings should all be accompanied by a signed acknowledgement from the employee with the opportunity for the employee to provide feedback.

For more advice on unemployment claims, please contact Nextep's HR Department.

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